Privacy Policy
Genoks Sağlık AŞ (“Genoks”, “we”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store and share information when you use our website, services and products.
1. Information We Collect
- Identity and contact information you provide (name, e-mail, phone, address)
- Health and genetic information required to perform genetic testing services, processed under explicit consent and applicable health regulations
- Technical information such as IP address, device, browser, pages visited, collected via cookies and analytics
2. How We Use Information
- To provide, fulfil and improve our genetic testing services
- To respond to your inquiries and support requests
- To comply with our legal obligations under Turkish KVKK (Law No. 6698) and relevant health legislation
- To send service-related communications you have agreed to receive
3. Sharing
We do not sell your personal data. We share information only with: (i) authorized clinical partners required to deliver the service, (ii) regulatory authorities when legally required, and (iii) service providers acting under data processing agreements.
4. Storage and Security
Personal and genetic data are stored on Genoks-controlled infrastructure with technical and organizational security measures appropriate to the sensitivity of the data, and retained only for as long as required by applicable laws and our service contracts.
5. Your Rights
Under KVKK and applicable law, you have rights to access, correct, delete, restrict and object to processing of your personal data, as well as data portability where applicable. To exercise these rights, contact us using the information below.
6. Contact
Genoks Sağlık AŞ — Silahtar Cad. No:67, Ankara, Türkiye. For privacy questions, please contact our data protection officer via the website’s contact form.